Best Insurance Reviews in Herkimer, New York
We love feedback from our clients, it's the only way we can really know if we are delivering great service, and it's the only way for others to know what we mean when we say we provide service that exceeds expectations.
Write a Review:
Herkimer Office:
Dolgeville Office:
Newport Office:
If you don't have an account with one of the review websites above you can still leave a testimonial on our website!
Reviews from Around the Web:
- JJustin Victor reviewed HBE Group, Inc. on Google:
Mar 29, 2024
★★★★★
I have been using HBE for years with all of my insurance needs personal and business and Michelle has always done great by me! Wouldn't go anywhere else!...
Read More.
- CChristina Hayes reviewed HBE Group, Inc.
Feb 05, 2024
My husband Christopher Hayes and I have been with your company for about 4 years now. Great service, wonderful customer service. Amazing help if ever a problem.
- CColleen Gross reviewed HBE Group, Inc. on Google:
Nov 30, 2023
★★★★★
I have had insurance through HBE for many years, we have had a few vehicle changes lately, Ms. Vickers is super efficient and gave me awesome customer service!!! I would recommend HBE for anyone looking to change companies!!!...
Read More.
- CChristina Hayes reviewed HBE Group, Inc. on Google:
Oct 03, 2023
★★★★★
Great customer service. Always cheerful, knowledgeable and helpful. Heather so friendly. Beth so quick to make sure about information. A + business....
Read More.
- AAaron Johnson reviewed HBE Group, Inc. on Google:
Sep 05, 2023
★★★★☆
I've been with the group for years now, very nice people and they are the cheapest around.
- SShaun Lyman reviewed HBE Group, Inc. on Google:
Aug 25, 2023
★★★★★
Easy and straightforward been threw them for years
- Ssusanne conley reviewed HBE Group, Inc. on Google:
Aug 08, 2023
★★★★★
susanne conley gave HBE Group, Inc. a 5 star rating on Google
- Jjohn stegich reviewed HBE Group, Inc. on Google:
Aug 02, 2023
★★★★★
Excellent
- PPamela Page reviewed HBE Group, Inc. on Google:
May 05, 2023
★★★★★
Emilee was great. Polite, friendly, helpful and prompt Thank you Emilee
- SSue Koziol reviewed HBE Group, Inc.
May 05, 2023
Becca was the main reason that I decided to change my motorcycle insurance. She explained in detail the policy which was helpful in making my decision. Great asset to the business.
- GGeorge Bishop reviewed HBE Group, Inc. on Google:
Feb 25, 2023
★★★★★
George Bishop gave HBE Group, Inc. a 5 star rating on Google
- SSteven reviewed HBE Group, Inc.
Dec 22, 2022
It was a pleasure working with Emilee Juteau. Although she was very busy, she was prompt, efficient, patient, and of good cheer throughout the process of providing a quote for vehicle insurance, and then the actual policy.
- SStaci Novak reviewed HBE Group, Inc. on Google:
Dec 03, 2022
★★★★☆
Staci Novak gave HBE Group, Inc. a 4 star rating on Google
- BBarto reviewed HBE Group, Inc. on Google:
Nov 09, 2022
★★★★★
I've been dealing with insurance companies for almost 50 years. My present agent is Heather Shannon. She is ABSOLUTELY the best agent I've ever dealt with. She has ALWAYS taken care of all my MANY questions and always taken care of all my insurance needs. If she decides to go anywhere else to provide insurance my business will be goi...
Read More.
- BBarto Brown reviewed HBE Group, Inc.
Nov 09, 2022
I've been dealing with insurance companies for almost 50 years. My present agent is Heather Shannon. She is ABSOLUTELY the best agent I've ever dealt with. She has ALWAYS taken care of all my MANY questions and always taken care of all my insurance needs. If she decides to go anywhere else to provide insurance my business will be going with her. I guess I'm too old to deal with people that don't know what they're doing and she has been great. She is surly an asset to any company she is employed by. Thank you
- PPaul Hawthorne reviewed HBE Group, Inc. on Google:
Oct 27, 2022
★★★★★
Emilee and HBE will continue to be my insurance people! Don't fall for the online pitch to insure everything with one company. It may not be your best move. Work with a local insurance specialist - you won't be sorry. Through Emilee's efforts I have saved a large amount of money. Go to a local professional you can stop and talk to or...
Read More.
- JJosh Armitage reviewed HBE Group, Inc. on Google:
Oct 26, 2022
★★★★★
Rebecca Paatz! Makes it so easy! Thank You Rebecca
- OOlaniyi Damilare reviewed HBE Group, Inc. on Facebook:
Oct 13, 2022
★★★★★
My colleague referred me to MRS. Kristina Scott. He and his family congratulated her and said she was friendly with the military, so I decided to contact her. From the first interaction, I was very satisfied. She was clearly very knowledgeable and seemed dedicated to her clients. At the start of my investment I was apprehensive about...
Read More.
- DDee Walawender reviewed HBE Group, Inc. on Google:
Oct 12, 2022
★★★★★
Dee Walawender gave HBE Group, Inc. a 5 star rating on Google
- HHypsy Jo O reviewed HBE Group, Inc. on Google:
Jul 18, 2022
★★★★★
Hypsy Jo O gave HBE Group, Inc. a 5 star rating on Google
- FFloyd Community Instrument Ensemble, Inc. Rome, NY reviewed HBE Group, Inc.
Jul 08, 2022
The HBE Group did a wonderful job setting up a business policy for our organization.
Fast-Efficient-Reasonable!
Great Service!
- TTim G. reviewed HBE Group, Inc.
Jun 13, 2022
HBE is ALWAYS super fast with replying and resolving my issues. SO glad they have my back. Thanks again. Tim
- KKim Creater reviewed HBE Group, Inc. on Google:
Jun 10, 2022
★★★★★
Great agents
- TTommy Maroti reviewed HBE Group, Inc. on Google:
Apr 20, 2022
★★★★★
All types insurance available, & helpful staff.
- TTheresa Robinson reviewed HBE Group, Inc.
Mar 28, 2022
Working with you was fast and easy
- KKim Darling reviewed HBE Group, Inc. on Google:
Mar 02, 2022
★★★★★
Kim Darling gave HBE Group, Inc. a 5 star rating on Google
- AAnthony Pasalacqua reviewed HBE Group, Inc. on Google:
Feb 15, 2022
★★★★★
Worked with Brianne Gokey out of the Dolgeville office on a mutual customer purchasing a vehicle off me. Customer is hard of hearing and Brianne went above and beyond to accommodate her by texting and emailing with her....
Read More.
- DDiane McCabe reviewed HBE Group, Inc.
Feb 01, 2022
Rebecca Dillenbeck provided customer service that was above and beyond expectations, thank you!
- JJeanne Peterson reviewed HBE Group, Inc.
Dec 13, 2021
Was very happy to receive a phone call from Heather. She was very helpful and attentive and I appreciated her email regarding my options.
- GGary Lamphere Jr reviewed HBE Group, Inc. on Google:
Dec 10, 2021
★★★★☆
Gary Lamphere Jr gave HBE Group, Inc. a 4 star rating on Google
- LLive Oak reviewed HBE Group, Inc. on Google:
Dec 07, 2021
★★★★★
Live Oak gave HBE Group, Inc. a 5 star rating on Google
- CChristian Hamilton C. Hamilton Properites LLC reviewed HBE Group, Inc.
Dec 01, 2021
All of the HBE Agents and Staff, have provided excellent service through out the many years I have worked with the agency. I thank them all and appreciate the professionalism.
- PPenni Harper reviewed HBE Group, Inc. on Facebook:
Oct 27, 2021
★★★★★
Becky P very sweet and helpful.
- BBarbara reviewed HBE Group, Inc.
Aug 11, 2021
I got a call from Rebecca Paatz asking me if I would like her to shop around for better rates on my auto and home insurance since my current company had recently raised my rates quite a bit. I agreed. Not only did she save me $500/yr on my car insurance, but she also found me MUCH better home coverage for just a little more than I was paying! I couldn't say no! I have been with HBE for a very long time and have been completely satisfied with everything. The staff is friendly and knowledgeable. Rebecca was great in helping me switch companies and answered all of my questions fully. I don't know of any other company that calls you before you even know you need their help lol. Good job HBE!!
- MMatt Gunn reviewed HBE Group, Inc. on Google:
Aug 03, 2021
★★★★★
Great people who get the job done correctly the first time.
- SSherry Cassford reviewed HBE Group, Inc. on Google:
Jul 31, 2021
★★★★★
Sherry Cassford gave HBE Group, Inc. a 5 star rating on Google
- PPaul Bowen reviewed HBE Group, Inc. on Google:
Jul 12, 2021
★★★★★
Very nice great bunch of girls
- DDannielle McCabe reviewed HBE Group, Inc. on Facebook:
May 28, 2021
★★★★★
Crystal was AWESOME! We just purchased our first home and needed help purchasing a homeowner's insurance policy that fit our needs (while knowing nothing about it.) Crystal was helpful, patient, and explained everything to me while getting me an excellent and affordable policy. The situation couldn't have been easier. If you need he...
Read More.
- TTari Miller reviewed HBE Group, Inc.
Feb 09, 2021
Everyone is always so nice and they do things in a very timely and pleasant manner. thank you for all you do!
- JJan Murphy reviewed HBE Group, Inc.
Jan 26, 2021
Crystal at HBE group is very knowledgeable and always answers any questions or concerns I may have. I feel well taken care of.
- MMike Evans Mike Evans Racing reviewed HBE Group, Inc.
Jan 14, 2021
Kelsee answered all my questions quickly and accurately. After our conversation she immediately sent the additional documents I had requested. Typical great service from the HBE staff.
- MMonalisa Edick reviewed HBE Group, Inc. on Facebook:
Jan 08, 2021
★★★★★
Michelle is very helpful and fast to help small businesses get the right insurance needs, I would definitely recommend HBE highly!!...
Read More.
- CCarl Marucci reviewed HBE Group, Inc.
Jan 07, 2021
Crystal is a true professional, very knowledgeable and courteous staff member.
- Rrebecca paatz reviewed HBE Group, Inc. on Google:
Dec 19, 2020
★★★★★
Friendly, helpful, and knowledgeable insurance agents.
- RRobert Stefaniak reviewed HBE Group, Inc. on Google:
Nov 30, 2020
★★★★★
Robert Stefaniak gave HBE Group, Inc. a 5 star rating on Google
- HHoward Murray reviewed HBE Group, Inc. on Google:
Oct 09, 2020
★★★★★
Always kind and helpful. They go out of their way to make it easier for you... the customer.
- JJamie Greg Jackson Mad Batter Bakery reviewed HBE Group, Inc.
Sep 30, 2020
Michelle and all the others have always been wonderful. Great people.
- JJoe Gizowski reviewed HBE Group, Inc. on Google:
Jul 28, 2020
★★★★★
No hassle, polite, competent, quick service... it doesn't get any better. Thanks Crystal!!
- MMonalisa Edick reviewed HBE Group, Inc.
Jul 08, 2020
They are a wonderful team in helping me figure what's best for me and my business, very patient and polite. Had to put up with me through this rough time. Thank you!
- SShaun reviewed HBE Group, Inc.
Jun 10, 2020
Very friendly, fast service, been with them for years and very happy.
- EElizabeth Goane-Gazzola reviewed HBE Group, Inc.
May 28, 2020
During Corona virus, I needed to do everything online to register a new car, this agency made my life easier in a difficult time! So happy I switch ALL my policies to HBE, home, auto, ATV, & snowmobile. Soooo much easier to have one Agency to deal with, thank you Crystal!!
- JJOAN V reviewed HBE Group, Inc.
Apr 27, 2020
BECAUSE OF THE CARONAVIRUS, HAD TO DO EVERYTHING OVER THE PHONE. BETH DID A GREAT JOB GETTING EVERYTHING IN ORDER FOR ME.
- GGary Teachout reviewed HBE Group, Inc.
Apr 21, 2020
Very fast and efficient coverage with these folks. Kelsee has been exceptional in helping navigate the various options. Thanks !
- JJohn Smith reviewed HBE Group, Inc. on Facebook:
Apr 09, 2020
★★★★★
fast and effective service
- DDylis Burdt-Barre reviewed HBE Group, Inc. on Facebook:
Mar 31, 2020
★★★★★
Beth and the other staff in Herkimer have been fantastic. We spend the winter in Texas and traded a vehicle down here. Very complicated trying to transfer plates and insurance from out of state, and then add in DMV closure due to covid-19! Not only did they find us a much better and cheaper policy, they have kept me reassured that t...
Read More.
- CColleen reviewed HBE Group, Inc.
Mar 26, 2020
The staff is THE BEST!! Very helpful and always super friendly!!!
- SSylvia Jaikin reviewed HBE Group, Inc. on Google:
Mar 03, 2020
★★★★★
Love this insurance company. Great staff friendly and know you by name
- TTerry Monahan reviewed HBE Group, Inc.
Feb 28, 2020
Michelle provided excellent service. She was knowledgeable and efficient and prompt.
- DDale Alkinburgh reviewed HBE Group, Inc. on Google:
Feb 17, 2020
★★★★☆
Dale Alkinburgh gave HBE Group, Inc. a 4 star rating on Google
- GGeorge Winne reviewed HBE Group, Inc. on Facebook:
Feb 05, 2020
★★★★★
Melissa did an excellent job of researching my needs and finding excellent coverage at a much better rate than my previous insurer. She stayed on top of the issues and made sure all were quickly corrected....
Read More.
- DDylis A Burdt reviewed HBE Group, Inc.
Jan 27, 2020
First time dealing with HBE and a complicated issue, transferring coverage to a different vehicle while wintering in Texas.... Superb service! And finding a policy that will save us a lot of $$!! Beth and the other gals in Herkimer, thank you so much!
- GGary Teachout reviewed HBE Group, Inc.
Jan 27, 2020
Kelsee was extremely professional and fast. She helped with my sons insurance issues that were quite complex. Greatly appreciated all her efforts.
- Mmary palmer reviewed HBE Group, Inc. on Google:
Jan 02, 2020
★★★★★
The best
- BBeth reviewed HBE Group, Inc.
Nov 26, 2019
Every time... and I mean every time I've called HBE with a question whether it is with the Herkimer or Newport offices, I get polite, courteous, real conversations with fantastic representatives. The calls always end with me feeling that I got the answers I was looking for and that I dealt with people I trust to do business with again and again. Thank you, HBE!
- NNancy Harris reviewed HBE Group, Inc.
Nov 26, 2019
HBE staff in Newport were very friendly, cooperative and very knowledgeable. They saved me over $100 on my car insurance!! Thank you!
- GGreg reviewed HBE Group, Inc.
Nov 26, 2019
â˜...â˜...â˜...â˜...â˜... Outstanding customer service!
- Rrebecca paatz reviewed HBE Group, Inc. on Google:
Nov 03, 2019
★★★★★
rebecca paatz gave HBE Group, Inc. a 5 star rating on Google
- TThad LeRoy reviewed HBE Group, Inc.
Sep 25, 2019
Kelsee and Melissa are always a tremendous help in all our needs, their level of customer service goes above and beyond everytime.
- AAmanda La Rue reviewed HBE Group, Inc.
Sep 25, 2019
I have always received excellent service from all the folks at the Herkimer office. They are all very knowledgeable, friendly, very upbeat and when you call they get things done right away and they do not jerk you around...They actually make folks feel comfortable about calling with questions....I have never had a bad experience ....
- JJ Budd reviewed HBE Group, Inc. on Google:
Sep 07, 2019
★★★★★
J Budd gave HBE Group, Inc. a 5 star rating on Google
- SSandra T Tucker reviewed HBE Group, Inc.
Aug 19, 2019
I received excellent service from your Representative.
- MMary Ellen Helmer reviewed HBE Group, Inc. on Facebook:
Aug 05, 2019
★★★★★
Melissa worked hard to find us very good rates. She is professional and personable. We would highly recommend her....
Read More.
- JJeff Socha reviewed HBE Group, Inc. on Google:
Jul 17, 2019
★★★★★
Dealing with Rebecca was a pleasure. She got insurance cards to me within minutes. This very important in the car business when we have many deals going. Keep up the good work!!...
Read More.
- KKatherine O'Connell reviewed HBE Group, Inc. on Google:
Jun 20, 2019
★★★★★
Crystal Brandow in the Dolgeville office was prompt, professional, and pleasant. All I could hope for!...
Read More.
- BBrian Tiberio reviewed HBE Group, Inc.
May 13, 2019
The staff at HBE are very knowledgeable friendly and professional, All the ladies in the Herkimer office are truly great people, thank you for the great service.
- BBrian Tiberio reviewed HBE Group, Inc. on Google:
May 10, 2019
★★★★★
Great people to do business with at HBE, the staff is friendly and very knowledgeable, just great bunch of people to do business with....
Read More.
- EEric Rice reviewed HBE Group, Inc. on Facebook:
Jan 24, 2019
★★★★★
Great service, very knowledgeable in all areas they service.
- CCory Stone reviewed HBE Group, Inc. on Google:
Dec 16, 2018
★★★★★
Cory Stone gave HBE Group, Inc. a 5 star rating on Google
- TTim Dittfield reviewed HBE Group, Inc. on Google:
Dec 03, 2018
★★★★★
Tim Dittfield gave HBE Group, Inc. a 5 star rating on Google
- SSamantha Lindsay reviewed HBE Group, Inc. on Google:
Aug 01, 2018
★★★★★
I worked with Kelly Lowell. She was so helpful, quick and efficient with finding us a quote for our camp. When so many agents turned us down she found a solution! I am forever grateful for her quick response and dedication for us! Because of her we can now close on our camp! Not to mention, the price was affordable! Thank you Kelly!...
Read More.
- JJohn Rossi reviewed HBE Group, Inc. on Google:
Jul 06, 2018
★★★★★
Very friendly, knowledgeable, and patient. I was in kind of a rush and they were very pleasant and quick to answer my questions and i ended up buying new Auto insurance. Thanks for ur time and patience with me.... I've spread the word on how well i was treated and how much less I'm paying now....
Read More.
- CChad M reviewed HBE Group, Inc. on Google:
Jul 02, 2018
★★★★★
Chad M gave HBE Group, Inc. a 5 star rating on Google
- JJoshua Howard reviewed HBE Group, Inc. on Google:
Apr 16, 2018
★★★★★
Joshua Howard gave HBE Group, Inc. a 5 star rating on Google
- WWilliam Martin reviewed HBE Group, Inc. on Google:
Mar 02, 2018
★★★★★
Outstanding service and putting the customers needs first.
- MMatthew Telfer reviewed HBE Group, Inc. on Google:
Mar 01, 2018
★★★★★
Great Insurance group located in Herkimer, NY. Finds you a great rate and all sorts of discounts depending on the insurance company that best fits you....
Read More.
- EEdward Savaria reviewed HBE Group, Inc. on Facebook:
Feb 28, 2018
★★★★★
Our family has a cabin in the Stratford area and I searched the Internet and got many quotes. All were very expensive. It was recommended that I contact HBE Group Inc. Agent Rebecca J. Paatz was the one that handled my phone call. She was able to get a quote that was very reasonable in price. Her communication with members of ou...
Read More.
- AApril Pike reviewed HBE Group, Inc. on Google:
Jan 22, 2018
★★★★★
April Pike gave HBE Group, Inc. a 5 star rating on Google
- JJim Dinehart reviewed HBE Group, Inc. on Facebook:
Jan 11, 2018
★★★★★
I had been paying far too much for my car insurance for quite sometime, but I hate change, so I stuck with my old company. The increase on my last premium pushed my envelope a bit too far, and I started shopping for a better deal. I found that deal, along with very pleasant, professional and knowledgeable people at the HBE Group in H...
Read More.
- BBrian Foster reviewed HBE Group, Inc. on Google:
Aug 15, 2017
★★★★☆
Attentive, helpful, and friendly. May miss the location of you don't know the area.
- KKevin McDonald reviewed HBE Group, Inc. on Google:
Jul 21, 2017
★★★★★
Terrific and attentive service and everyone knows more about insurance than I do! Thank God!
- CCharles Shapley reviewed HBE Group, Inc. on Google:
Jul 20, 2017
★★★★☆
Charles Shapley gave HBE Group, Inc. a 4 star rating on Google
- AAl Hess reviewed HBE Group, Inc. on Facebook:
Jul 18, 2017
★★★★★
Luv my Keychain Knife...... Thanks!!! Kelly Lowell
- CCeleste Freeman reviewed HBE Group, Inc. on Google:
Nov 07, 2022
★☆ ☆ ☆ ☆
Celeste Freeman gave HBE Group, Inc. a 1 star rating on Google
- AAndrew Mills reviewed HBE Group, Inc. on Google:
Aug 26, 2022
★★★☆ ☆
Andrew Mills gave HBE Group, Inc. a 3 star rating on Google
- Jjoseph Williams reviewed HBE Group, Inc. on Google:
May 29, 2021
★☆ ☆ ☆ ☆
Never replied back with a quote, very unprofessional.
- CCharles Shafer reviewed HBE Group, Inc. on Google:
Apr 14, 2021
★★☆ ☆ ☆
Charles Shafer gave HBE Group, Inc. a 2 star rating on Google